A reader of my blogs once called me to ask my opinion of the practice of drop shipping; this because she wanted to draft some procedures for her Quality Manual and staff.   We need to initially distinguish the difference between ‘drop ship’ vs. ‘direct ship’, which many seem to confuse or use interchangeably. ‘Drop ship’ is a commercial term we use to describe that a part is being shipped from your supplier straight to your customer; it is not gong to be physically received at your facility. ‘Di...