CAVU Café: Royboy’s Prose & Cons

Have you ever noticed that in some firms the sales person with the biggest numbers is also the biggest violator of processes, procedures, and attention to detail? It seems this gets winked-at or conveniently overlooked since, after all, they are making the firm the most money. Typically, QA people are seen to roll their eyes at the mention of their names. On the other hand I have seen many firms where the biggest sales person follows procedures and details just like everyone else – the differenc...